Privacy policy.

Effective Date: July 16, 2026

ARM Security Systems respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, request a consultation, purchase products or services, or otherwise interact with our company.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name

  • Email address

  • Telephone number

  • Home, business, or service address

  • Information about your property or security needs

  • Appointment and service-request details

  • Billing or transaction information

  • Messages, questions, and other information you submit through our website

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device type, pages visited, referral source, and general website activity.

How We Use Your Information

ARM Security Systems may use your information to:

  • Respond to questions and consultation requests

  • Prepare estimates and recommendations

  • Schedule installations, inspections, and service appointments

  • Provide security, access-control, camera, fire-alarm, and monitoring services

  • Process payments and maintain customer records

  • Provide technical and customer support

  • Send service notices, appointment reminders, and account communications

  • Improve our website, products, and services

  • Prevent fraud and protect our company, customers, and systems

  • Meet legal, regulatory, and contractual obligations

Calls, Emails, and Text Messages

When you provide your contact information, you authorize ARM Security Systems to contact you regarding your inquiry, estimate, appointment, account, installation, or service request.

We may contact you by telephone, email, or text message using the information you provide. Consent to receive marketing communications is not a condition of purchasing our services. You may request that marketing communications stop at any time, although we may continue sending necessary service or account-related communications.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, and improve visitor experience.

Our website platform and third-party service providers may collect technical and usage information through these technologies. You can limit cookies through your browser settings, although some website features may not function correctly as a result.

How We Share Information

We may share information with trusted third parties that help us operate our business, including:

  • Website hosting and analytics providers

  • Payment processors

  • Alarm-monitoring providers

  • Equipment manufacturers and technology partners

  • Installation technicians and service contractors

  • Customer-management and communication platforms

  • Insurance, accounting, legal, and professional advisers

These parties may access information only as reasonably necessary to perform services for ARM Security Systems or as permitted by law.

We may also disclose information when required by law, to respond to valid legal requests, to protect people or property, to investigate fraud or security incidents, or in connection with a business sale, merger, restructuring, or transfer.

ARM Security Systems does not sell customer contact information to unrelated companies for their independent direct-marketing purposes.

Payment Information

Payments may be processed through third-party payment providers. ARM Security Systems may not directly receive or store complete credit-card or bank-account information submitted through those providers. Payment processing is also subject to the payment provider’s own terms and privacy practices.

Information Security

We use reasonable administrative, technical, and physical measures designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please do not submit Social Security numbers, account passwords, full payment-card information, alarm codes, or other highly sensitive information through a general website contact form or ordinary email.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and warranty records, resolve disputes, enforce agreements, and satisfy legal, accounting, insurance, or regulatory requirements.

Children’s Privacy

Our website and services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through this website.

Your Choices

You may contact us to:

  • Update or correct your contact information

  • Request information about the personal information we maintain

  • Unsubscribe from promotional emails

  • Request that marketing calls or text messages stop

  • Ask questions about our privacy practices

Certain information may need to be retained for active accounts, service agreements, warranties, legal obligations, or legitimate business records.

Third-Party Websites

Our website may contain links to third-party websites, applications, or services, including equipment manufacturers and monitoring platforms. ARM Security Systems is not responsible for the privacy practices, content, or security of websites operated by third parties.

Changes to This Policy

We may update this Privacy Policy periodically. The revised policy will be posted on this page with an updated effective date. Continued use of our website after an update means that the revised policy will apply to future interactions.